Prisma Viikki and customer's rights revisited

Wed, 03 Jul 2013 00:00:00 +0000

I bought a lamp from Prisma for 24,95€. Because it was named “plafondi”, I assumed it is a ceiling lamp: “plafond” is French for ceiling. But I was wrong. It was not for attachment to the ceiling, but for wall-mounting (strangely on Prisma’s website it is called “Plafondi-seinävalaisin” which is an oxymoron). I realised that when I saw that the plug was of the regular type and not for a ceiling socket. So I exchanged the plug and attached it to the ceiling. When I screwed in the bulb and turned the light switch, it remained dark. I had bought the bulb (Megaman Liliput 11W E14 thread) together with the lamp from Prisma. I was even more perplexed when another E14 bulb worked perfectly in that lamp.

Customer's Rights on Michael’s Domain

Prisma Viikki and customer's rights revisited