Neon electroporation device chickens out

Neon electroporation device chickens out (and it can't do grammar either)

The Neon transfection device from Life Technologies (oops, Thermo Fischer nowadays and former Invitrogen) was introduced about five years ago to the market. It is designed for easy electroporation of mammalian cells. We have had the device available since 2011, but it was not much in use. I don't know whether the low adoption rate is due to the user-unfriendliness (I still don't know how to put the electrode tip to the pipettor despite having done this hundreds of times, it's just really finicky mechanics), expensive running costs (for its desposible gold-plated electrodes and the proprietary transfection buffer) or something else I cannot figure out...